Helping Ohio's injured employees return to work safely and quickly.
Sedgwick Managed Care Ohio (MCO) is a workers’ compensation managed care organization focused on helping injured employees return to work safely and quickly. We provide seamless solutions to support employees throughout their recovery and help clients control expenses and reduce lost workdays.
Sedgwick MCO was formed when CompManagement Health Systems (CHS) and CareWorks of Ohio merged. CHS and CareWorks have been providing tailored managed care services for decades, and have extensive experience guiding Ohio employers and injured employees through the managed care process.
When a workplace injury occurs, we focus on getting employees back to work, lowering medical bills and managing the overall process for employers. From day one, we work to ensure the medical aspects of each claim are organized and we develop a clear, customized return to work plan. We have the expertise and resources employers need, and our reach ensures we know their communities and providers. Our high customer satisfaction level and overall performance results are driven by our communication and thoughtful focus on medical resolution and return to work.
*According to “MCO Activity Detail” information provided by Ohio Bureau of Workers’ Compensation in December 2020.
New name.
New brand.
Same commitment to you.
53%
We handle more than half of all Ohio workers’ compensation claims*
114,000+
clients*
Taking care of people is at the heart of everything we do.
Sedgwick MCO is a purpose-and values-driven company. Our continual growth and evolution has been rooted in our consistent approach to the important work our colleagues perform each day. Our shared purpose has always been — and continues to be — to take care of people.
Why clients choose Sedgwick MCO.
More than 20 years of experience
We handle approximately one out of every two workers’ compensation claims in Ohio.* With this extensive experience comes the ability to do more — like handle complex claims, guide workers through the claims process, ensure proper medical treatment and drive successful return-to-work outcomes — all while helping you reduce workers’ compensation costs.
Data and the digital experience
We leverage data and insights to ensure our actions align with your objectives, and we provide you with the data that matters most, so you can make informed decisions. With 24/7 online access to reports, provider searches, claims portals, real-time injury reporting and customized push notifications sent to your desktop, tablet or mobile device — you won’t miss a beat.
Big company resources. Small company relationships.
Putting our size to work for you. We believe size is something to be celebrated because we’re able to leverage our expertise to handle some of the most difficult claims with personalized attention. We deploy small, dedicated teams that include experienced nurse case managers, case specialists and account managers to work with you and your injured workers directly.
Medical management experts
We partner with active practitioners, experienced in work-related injuries because we know medical factors drive claim costs, complications, and return- to- work delays. They’ll work alongside your dedicated claims team to ensure proper case management.
Leadership
We’re passionate about delivering on our mission and committed to living our values. Our leaders have an average tenure of over 20 years with Sedgwick MCO and are a team that knows what it means to deliver results you can see and feel.
President
DC, MHA, CHCQM SVP, MCO medical director
BSN, RN, CCM Vice president, clinical operations
Vice president, client services
Vice president, operations
Vice president, quality